Protect your solar investment with professional maintenance

1. Enrollment Deadline

  •    Enrollment begins on January 1st 2026. 

• Customers can contact us before enrollment begins and join our waiting list and receive a one time 5% discount for whichever package they sign up for.

   •    Customers that want to  enroll in the seasonal basic care package, have until March 1st to obtain membership for the season (March-October).

• Customers that want to enroll in our year-round premium package, have until March 1st to obtain membership for the season. 

2. Renewal

   •    Basic care and premium care membership renews automatically each year unless the customer notifies Mysunwork by October 31st that they do not wish to renew. Because premium members are all year round, they must notify Mysunwork before march 1st that they do not wish to renew their membership. A staff member will reach out ahead of time to all customers about renewals. 

• Renewal will be billed at the current membership rate at the time of renewal.

    3. Payments

   •    Full payment must be made in order to receive membership for the selected plan.

4. Cancellations & Refunds

   •    Membership plans cannot be canceled once signed.

   •    All membership fees, including upgrade payments are non-refundable once processed.

5. Scheduling

   •    Service scheduling may shift due to weather or safety conditions.

   •    Customers will be notified in advance of any rescheduling.

6. Discounts

   •    Discounts are included in both Basic Care and Premium Care plans.

   •    Basic Care Plan: 10% off residential electrical work/ EV charger installation.

   •    Premium Care Plan: 15% off add-on services (critter guard installation, troubleshooting & repairs, snow guard installation). 10% electrical discount from basic care included.

Note: Listed pricing will be adjusted at the time of final pricing with CT state tax. 

7. Upgrades

• Customers may upgrade from BASIC CARE to PREMIUM CARE during the season. 
• A credit will be applied for the unused portion of the basic care plan. The balance due for premium care must be paid in full at the time of upgrade. 
• Premium care benefits will begin immediately once payment has been processed.